PROCESSES

DATA TRIGGERING + IMPLICATIONS

Generating the right consequences and implications

ROBIOTIC.RICO® draws the right consequences and implications on the basis of the analyzed and processed data. We take care of the software-based process optimization and the task-related processing of all relevant data in the cloud. This work is of great importance for the entire IoT process chain and for which our data analysts contribute a great deal of know-how, complicated evaluation tools and mathematical understanding.

To this end, we define different scenarios (What happens if...?) and the resulting process steps. Because to really increase efficiency, save costs or map business processes that enable a completely new business model, much more than just collecting data is needed. Right from the start, we define possible disruptive approaches that completely change an established business process and give our customers a decisive competitive advantage. With transparent, concretely comprehensible goals.

Our aim is to define from the outset possible disruptive approaches that can completely change a business process that is still established today and thus give the customer a decisive competitive advantage. Together with the customer, we want to generate tangible economic success: financially measurable changes, sales growth through more service and sales performance or faster sales processes. This is why ROBIOTIC.RICO integrates existing and new sales, service and analysis processes into the overall concept from the outset. Thus IoT becomes a "Game Changer" for your company, so "Big Data" becomes "Smart Data"!

PROCESSES

TRIGGER

Trigger processes & set impulses

Following the review and interpretation of the results of the data analyses, decisions are made and processes automated based on these results. In practice, predefined processes are triggered when a certain data situation determined by the sensors is present. Here is a brief example: In the customer's ERP system, a repeat order is automatically triggered as soon as a silo level falls below the threshold value. Personalized advertising in the online shop, for example, also functions according to the same principle on the Internet of Things.

The triggering of processes and the setting of impulses is often associated with concrete instructions to the teams:

  • Delivery & creation of tickets
  • Implementation in automated use cases for sales, marketing and service via sales, marketing and service cloud as well as APIs to all adjacent enterprise applications
  • Marketing automation for higher efficiency of small sales teams

PROCESSES

DASHBOARD

Dashboard Frontend - Configurable Cockpit

The dashboard frontend provides optimized visualized information: Command Buttons, Action Builder and Tickets, Channel Editor and Live Dashboard. ROBIOTIC.RICO® provides drill-down capable, detailed and dynamic reports via a clearly arranged, responsive cockpit. In this way, we provide our customers with optimally visualized information. If, for example, an authorized user selects a certain view type in a diagram, all associated graphics are immediately dynamically changed to this type. The logic behind this is available as standard, and you can also set up your own correlations. All views are responsive and scale completely free of interference, regardless of the device.

PROCESSES

PREDICTIVE MAINTENANCE + AI

Predictive Maintenance & Artificial Intelligence

Predictive analytics is the future-oriented analysis of data series based on statistical methods, predictive models, machine learning and data mining. This involves identifying patterns in historical data and analyzing risks and probabilities. The results are probable scenarios for the continuation of data series that will help the user or customer to assess a situation. Companies can use mass data in this way, for example, to obtain valuable information about the status of machines and to initiate predictive maintenance processes. Companies replace rigid service cycles with flexible maintenance intervals based on actual wear and tear.

Artificial Intelligence (AI) is the next foreseeable evolutionary step: AI will make huge amounts of data controllable in the future. Based on the functionality of predictive functions, artificial intelligence makes trends recognizable, draws conclusions and thus enables foresighted analyses into the future. AI uses other data sources such as historical order data for spare parts, language, texts or images and learns to interpret correlations between data series independently. ROBIOTIC sees a high potential for different applications at this point:

  • Evaluation of sales opportunities including suggestions for sales activities
  • Forecast for various requirements and sales
  • Optimization of the sequence of service orders including route planning
  • "Event Scoring": What effect will an alarm message have and what actions should then be initiated?
  • Customer-specific prediction models

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