Customer cases
Do you want to be inspired?
IoT projects
Scroll through customer cases and become inspired.
Customer case
Online trading
Business
Online trading
Customer
Web-based ordering and billing service for restaurant and catering businesses
Initial Situation
The customer needs a consistent, web-based system for the secure processing of all order and billing operations.
Task
- Hardware development of a mobile communications-based printer for ordering and booking processes
- Ensuring operational readiness
- Monitoring of operation and LOG file control
Problem
- Enquiry and confirmation process: Hardware handling with uncomplicated operation
- Constant availability of hardware via mobile communications
- Plug´n´Play Hardware with remote maintenance
- Low data rate for transmissions (mobile communications)
Realization
- Development of a radio module incl. own firmware
- Development of a proprietary protocol for data connection to the web-based customer-specific ordering and billing software
- Development and production of mechanical components for the printer
- Development of a solution to select networks of different network operators according to signal strength and to change in operation when changes occur
- Monitoring log files of all devices
- Necessary certifications in the target countries
- Support
Customer Case
Canteen kitchen business
Business
Food
Customer
Canteen kitchen business
Initial Situation
The customer wants to optimize and secure the entire online food ordering and billing process in kindergartens and school canteens.
Task
- Hardware development of a mobile communications-based touch panel operating system for ordering and booking processes in school canteens and day-care centres
- Ensuring the operational readiness and provision of online services
- Hardware repair service with advance replacement
Problem
- Enquiry and confirmation process of handling with uncomplicated operations
- Constant availability of the hardware via mobile communications
- Plug´n´Play Hardware incl. remote maintenance
- Low data rate for transmissions (mobile communications)
- Processing of NFC data carriers
Realization
- Development of a radio module with own firmware
- Development of an industrial Android-based tablet system with own Android kernel
- Use of an optimized protocol for data connection to the web-based customer-specific ordering and billing software
- Development and production of mechanical components for the printer
- Development of a solution to select networks of different network operators according to signal strength and to change in operation when changes occur
- Monitoring the log files of all Devices
- Umfassender Support zur Sicherung der ständigen Betriebsbereitschaft
- Comprehensive support to ensure permanent operational readiness
Customer Case
Public administration
Business
Public administration
Customer
Fire brigades and emergency services
Initial Situation
The customer wants to optimize communication with his task force and achieve a comprehensive accessibility of all emergency services.
Task
- Hardware development of a mobile radio based pager system
- Improvement of the online accessibility of the task forces from currently approx. 75%
- Development of a push service for optimal accessibility
Problem
- Problematic network coverage of conventional systems, especially in rural areas
- Plug´n´Play Hardware with remote maintenance
- Low data rate for transmissions (mobile communications), low operating costs
- Avoid high investments in additional radio networks
Realization
- Development of a radio module with own firmware
- Development of a proprietary protocol for data connection to the web-based control center software
- Development of a solution to select networks of different network operators according to signal strength and to change in operation when changes occur.
- Support
Customer Case
Trading/ Gastronomy
Business
Trading/ Gastronomy
Customer
Distribution company for lifestyle drinks
Initial Situation
The customer would like to use his refrigerators and goods presentation as support for his field service. The refrigerators are to be made smart in order to provide data on consumption, use, cooling status and value of the location.
Task
- Equipping the refrigerators with a module for data acquisition and for transferring data to the cloud
- Ensuring operational readiness
- Provision of cloud software that automatically informs about changes in the state of the refrigerators, e.g. about the occupancy of goods, etc.
Problem
- Constant availability of refrigerators even in difficult environments
- Plug'n'Play hardware with remote maintenance
- Low data rate for transmissions (mobile communication)
- Simple retrofitting solution for existing refrigerators
Realization
- Development of a radio module with own firmware
- Use of a UDP-based protocol for data connection
- Development and production of mechanical components for retrofitting
- Use of the ROBIOTIC cloud platform for automated business processes
- Monitoring the Devices
- Support
Customer Case
Electrical Engineering
Business
Electrical Engineering
Customer
Manufacturer of electrotechnical equipment
Initial Situation
Customer wants to monitor and maintain his production facilities online. Automated monitoring processes are to be established for this purpose.
Task
- Development of hardware for processing Heidenhain and Siemens PLC protocols and translation into internet-compatible protocols
- Development of a Microsoft-based IoT platform in which all data converge
- Integration of control software for the production machines
- Integration of video technology for online monitoring of production machines
Problem
- Translation of different control protocols into uniform web-based protocols (MQTT)
- Consolidation of different machine data within one software platform
- Integration of control software of different production machines within a web-based platform
- Remote access via VNC control & integration of camera technology
Realization
- Development of a hardware device with corresponding software for the automatic translation of protocols
- Development of a Microsoft-based web platform
- Development and production of mechanical components for retrofitting
- Development of a mobile communication-based solution for the connection of an automated control without intervention into the customer network
- Device Monitoring
- Support
What next?
I’d like to know how project realization looks like with ROBIOTIC
I’d like to know more about ROBIOTIC
I’d like to make an appointment
